Privacy Policy

Welcome to Swami’s Ashram We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services

1. Information Collection

  • Personal Data: We collect personal information necessary to facilitate your reservations, including your name, contact details, payment information, and any preferences you provide.
  • Booking Details: Information such as your arrival and departure dates, room preferences, special requests, and communication history enables us to personalize your experience and fulfill your needs.
  • Automated Data: Through cookies and similar technologies, we gather usage data, including your IP address, browser type, device information, and browsing behavior, to enhance our website functionality and improve user experience.

2. Information Usage

  • Reservation Management: Your personal and booking information is utilized to process reservations, manage bookings, facilitate payments, and provide the services you request.
  • Communication: We may contact you regarding your reservations, promotions, special offers, or surveys related to your stay. You have the option to opt out of marketing communications at any time.
  • Service Improvement: Analysis of usage data helps us enhance our website functionality, tailor our services to your preferences, and continually improve our offerings.

3. Information Sharing

  • Third-Party Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, managing bookings, or providing customer support. These partners are obligated to maintain the confidentiality and security of your data.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, enforce our policies, protect our rights, property, or safety, or as otherwise required by law.

4. Data Security Measures

  • Secure Environment: We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • Encryption Technology: Our website employs SSL encryption technology to ensure the secure transmission of sensitive data during online transactions, safeguarding your information from interception by unauthorized parties.

5. Data Retention

  • Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

  • Access and Control: You have the right to access, update, or correct your personal information. You may also request deletion of your data, subject to certain exceptions.
  • Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Children's Privacy

  • Age Restriction: Swami’s Ashram Hotel does not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete it as soon as possible.

8. Changes to this Privacy Policy

  • Policy Updates: We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website.

9. Cookies and Tracking Technologies

  • Cookies and Tracking Technologies: Swami’s Ashram Hotel may use cookies and other tracking technologies on its website to enhance user experience and for analytical purposes. Users can control cookie preferences through their browser settings.

10. Contact Information

  • Contact Information: If guests have any questions or concerns regarding this privacy policy or the handling of their personal information, they can contact Swami’s Ashram Hotel using the contact information provided on the hotel's website or by directly reaching out to the hotel's front desk.